1. Information We Collect
We collect two types of information from you:
- Personal Information: This includes your name, email address, phone number, payment information, and any other information you provide when booking a tour or service, subscribing to our newsletter, or contacting us.
- Non-Personal Information: This includes browsing data such as IP addresses, browser type, location, and the pages you visit on our website. We use cookies to enhance your experience and gather statistical data.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process and manage your bookings.
- To communicate with you about your tour, upcoming trips, and promotions.
- To respond to your inquiries and provide customer support.
- To personalize your experience and improve our services.
- To send newsletters or marketing communications (with your consent).
- To comply with legal obligations or enforce our policies.
3. Sharing Your Information
We may share your personal information with trusted third-party partners, such as:
- Service Providers who assist in fulfilling your tour or travel-related services (e.g., hotels, transport companies).
- Payment Processors to handle your transactions securely.
- Legal Authorities if required to comply with legal obligations or regulations.
We do not sell or rent your personal data to third parties.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device. They help us analyze web traffic and personalize your visit. You can choose to accept or decline cookies through your browser settings.
6. Your Choices
- Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.
- Access & Update: You may request access to or correction of your personal information by contacting us directly.
7. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website with the updated effective date. We encourage you to review this policy periodically.